1. What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently, provide a better user experience, and give site operators information about how their site is being used. Cookies can be "persistent" (remaining on your device until they expire or are deleted) or "session-based" (deleted when you close your browser).
2. Types of Cookies We Use
Telsense uses the following categories of cookies:
Strictly Necessary Cookies
Required for our website to function. These include session authentication cookies, CSRF tokens, and shopping cart state. These cannot be disabled.
Functional Cookies
Remember your preferences such as language, currency, and login state to enhance your experience across visits.
Analytics Cookies
Help us understand how visitors interact with our site by collecting aggregated, anonymized usage data. We use tools such as Google Analytics and Vercel Analytics.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness. These may be set by third-party advertising partners. We only deploy these with your explicit consent.
3. Third-Party Cookies
Some cookies on our website are set by third-party services. These include Google Analytics (analytics), Stripe (payment processing), Intercom (live chat and support), and advertising partners. These third parties have their own privacy policies and cookie practices, which we encourage you to review independently.
4. Managing Your Cookie Preferences
You can control cookies through our on-site Cookie Preference Centre, which appears when you first visit Telsense. You may update your preferences at any time via the "Cookie Settings" link in the website footer.
Additionally, most browsers allow you to refuse or delete cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website. Browser-specific guidance:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy, Search, and Services > Cookies
5. Cookie Retention Periods
Approximate retention periods for our cookies:
- Session cookies: Deleted when your browser session ends
- Authentication tokens: Up to 30 days (remember me) or end of session
- Analytics cookies: Up to 24 months
- Marketing cookies: Up to 12 months
- Preference cookies: Up to 12 months
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will update the "Last Updated" date and, where material, notify you via email or an on-site notice.
7. Contact
For questions about our use of cookies, email us at privacy@telsense.com.
Questions?
If you have any questions about this policy, please reach out to our legal team.
legal@telsense.com